Frequently Asked Questions

• Do I have to have an On-site Assessors qualifications before I can assess/mark caregivers ACE Programmes?
• If I hold other qualifications for Adult teaching or assessing, does that count?
• Our Assessor is not a Physiotherapist, Registered Nurse or Occupational Therapist. How do we assess students wishing to complete unit standard 5012?
• Who makes the rules for assessing?
  

• Is the ACE Core Programme Supplement compulsory?
• Which unit standards are in the ACE Core Programme?
• Which Supplement unit standards match up with ACE Core Programme Topics?
• When does this programme end?
  
  

• The new ACE Dementia Programme is not complete yet, do I have to wait till it is?
• I have completed the current ACE Dementia Programme. How do I arrange a cross credit to receive the new Dementia unit standards?
  
• Are there any unit standards in the ACE Dementia Series?
• What are the prerequisites for the Dementia Series?
• Can Registered/Enrolled Nurses complete the ACE Dementia Series?
• Does the ACE Dementia Series count towards Professional Development for R/N’s and E/N’s?
• What are the unit standards that the Health & Disability Services (Safety) Act 2002 states that care staff in Specialised Dementia Units must.?
  
• What timeframe do these unit standards need to be achieved in?
• Where are these unit standards located in the ACE Programme?
• What is the ACE Fastrack Dementia Programme?

• What are the prerequisites for the ACE Core Programme Stage 2?
• How many topics are there in the ACE Core Programme Stage 2 and what are they?
  
  

• How much is the processing fee and what does this cover?
• How much is the Fastrack Dementia programme to process?
• How much is the processing fee for the Supplement on its own?
• What is the fee for the On-site Assessors Course?
• Who pays the processing fee?
• How much are replacement Videos, Manuals and Assessments?
• Can we get a replacement Badge or Certificate?

• What do I send with completed student papers?
• How long does it take for Health Ed Trust to process a set of student papers?
• What happens when the student papers are sent to Health Ed Trust?

• If a student already has a unit standard does she/he have to repeat this when completing an ACE course?
• What is a “hook on” fee and who pays it?
• How can I find out if a student has a NZQA number?
• How long does it take for the unit standard credits to be registered onto the framework?
• Does the student get notification that their qualification has been lodged with the NZQA?
  
• What or who is Careerforce (CSSITO)?
• When do I send a Training Agreement?
  

• Are all the ACE courses open book?
• If a caregiver brings completed topics from another facility can we use these?
• What do I do when a student leaves but has not completed her/his papers?